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Public Works
- Why is my water bill / usage higher than normal?
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First Step:
- Check water leaks in home & property (E.g. running toilets, irrigation, hose bibs, dripping faucets, water heaters)
- 1 running toilet can use approximately 1,000 gallons per day
- Have you had more people in the home/property recently
Second Step:
After examining your property, if you still have questions regarding your water usage, please contact Utilities Billing.
Third Step:
If your meter needs serviced, please fill out a service request form.
- Check water leaks in home & property (E.g. running toilets, irrigation, hose bibs, dripping faucets, water heaters)
- Where can I dump my RV waste?
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You may dump your sewage at the Telluride Regional Wastewater Treatment Plant. Please follow the steps below:
- Call 970-728-6075 prior to arrival to schedule the dumping of your waste.
- Pay a fee (cash or check) at the front desk prior to dumping - RV/Tour Bus Dump fee is $15.00 - Fee schedule for all other sewage haulers
- Blackout Dates ( The facility is not available for dumping)
- June 15th through July 5th
- December 20th through January 10th
- How do I report a bad odor or taste in my water?
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You can reach out to the Water Treatment Plant if you have concerns. An appointment to have someone visit your home or business may be scheduled.
- I have some hard to dispose of items (paint, furniture, electronics, etc.) how do I dispose of them?
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- The Town of Telluride hosts the Big Spring Clean event in partnership with EcoAction Partners and San Miguel County once a year to help citizens dispose of hard to dispose of items.
- Special pick up for some large items can be scheduled with Utilities Billing, if your trash is billed through the Town of Telluride. If managed directly though a waste provider, please contact that provider directly.
- For a more detailed list you can also look through our Recycling Resources Guide.
- How do I start and stop utility service?
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Home owners do not need to start/stop service when selling or buying property. Utility accounts are updated when closing documentation is received from your title company.
If you are using a local title company, this usually occurs a week after closing. If you are using a title company not in Telluride, you will need to have closing documentation from the title company sent to the Town of Telluride - Finance Department at PO Box 1704, Telluride, CO 81435.
Current homeowners looking to start or stop trash & recycle services should call Bruin Waste at (970) 864-7531.
New homeowners looking to establish trash & recycling service should call the Finance Department at (970) 728-2162.
Properties going under construction (remodels, additions, etc.) may have water shut off, but must continue paying utility fees to maintain access to their water & sewer taps.
For water shutoffs at the street, please contact Public Works to schedule assistance.
- My trash can/polycart has been damaged or needs a repair, how do I take care of that?
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If your polycart has been damaged by wildlife or just wear and tear, please reach out to Utility Billing to coordinate a replacement or repair.
- How do I start paying my water/trash bill online?
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For current homeowners, visit Xpress Billpay.
- Create an account.
- Link your account to the utilities by searching your last name/company, service address, or utility number.
- Last, setup notifications and auto-pay, if desired.
For new homeowners, setup is completed by calling 970-728-2162.
- How do I change my billing address or change my tenant information?
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Billing address changes are made through the website via the form center.
Tenant changes are made through the form center as well!
- How do I read my utilities bill?
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Water is read in 1,000 gallon increments (E.g. a reading of 32 would mean 32,000 gallons were used during the billing cycle). Billing cycles are read 2 months at a time. Fees are billed based on a fee schedule approved by Town Council.
The Public Works Department provides administration and supervision of the following divisions:
- Environmental & Engineering
- Facilities Maintenance
- Streets and Utilities Maintenance
- For questions regarding a new or existing Utility Account, please contact the Finance Department
- Transit Services and Transportation Planning
- Water and Wastewater Treatment
The Department also conducts engineering review of land development applications.
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Public Works Department
Physical Address
1370 Black Bear Road
Telluride, CO 81435
Mailing Address
P.O. Box 397
Telluride, CO 81435
Phone: (970) 728-2177